Reviews you can audit.Starting with an honest zero.
Most vendor sites greet you with a wall of glowing quotes from doctors who may or may not exist. We removed ours in April 2026 and replaced them with this: a public methodology, a real counter, and a pledge that holds before the first review is in.
How a review earns the checkmark
Submit with your NPI
A clinician who actually uses Scribeable writes a review and includes their NPI number. No NPI on file before publication, no publication.
We verify against CMS
The NPI is matched against the CMS NPPES registry and cross-checked against active product use. Verification is about identity, never about sentiment.
Published in full, replied in public
The review goes up with its star rating and timestamp — 5★ through 1★, honest distribution counts — and the founder replies publicly, next to it.
Three things we will not do
Pay for reviews
No credits, no discounts, no gift cards, no priority support in exchange for a review. This is Apple App Store policy (§5.6.3) and our own house rule.
Filter the solicitation pool
Review prompts go to neutral behavioral cohorts — not cherry-picked happy-path users. If the product is only good for some workflows, the distribution should show it.
Hide the bad ones
1-star reviews are published alongside a founder response. A wall of five stars with no distribution counts is an advertisement, not evidence.
The full advocacy-ethics policy lives at /transparency.