Frequently Asked Questions

Find answers to common questions about Scribeable.

Getting Started

How do I get started with Scribeable?

Download the Scribeable app from the App Store on your iPhone or iPad. Create an account and you'll get 15 free notes per month to try all features before subscribing.
Getting Started

Is there a free tier?

Yes! You get 15 free notes per month to fully experience Scribeable before choosing a subscription plan. This lets you test AI-generated notes, background recording, and all features.
Getting Started

What devices are supported?

Scribeable is available for iPhone and iPad via the App Store, with an Apple Watch app for quick recording from your wrist. We also offer a Chrome browser extension for seamless EHR export.
Security

Is Scribeable HIPAA compliant?

Yes, Scribeable is fully HIPAA compliant. We maintain signed Business Associate Agreements (BAAs) with all our AI and cloud providers including Anthropic, Deepgram, and Google Cloud. We use AES-256 encryption, comprehensive audit logging, and have a designated HIPAA Security Officer.
Security

Where is my data stored?

All data is stored on Google Cloud Platform in HIPAA-compliant U.S. data centers with AES-256 encryption at rest and TLS 1.3 encryption in transit. We have a signed HIPAA BAA with Google.
Security

Do you have a BAA?

Yes, we provide a Business Associate Agreement (BAA) to all customers on paid plans. Our standard BAA is available in the Legal Hub, or contact us for custom enterprise terms.
Features

Does Scribeable integrate with my EHR?

Yes! We support Epic, Cerner, athenahealth, and other major EHRs. Export via one-tap copy to clipboard or our Chrome browser extension for direct EHR field mapping. Direct SMART on FHIR integration is on our roadmap for enterprise customers.
Features

What note types are supported?

Scribeable supports 15+ note types including Progress Notes (SOAP), H&P, Consults, Discharge Summaries, Procedure Notes, and more. Notes are customizable by specialty.
Features

What is Rounding Mode?

Rounding Mode allows you to capture documentation for multiple patients during a single recording session. Scribeable automatically segments the audio, matches it to the correct patient records, and generates individual clinical notes. This feature is available on all paid subscription plans.
Billing

What subscription plans are available?

We offer Pro ($99/mo for 150 notes) for individual practitioners, and Team ($89/seat/mo for 100 notes per seat) for practices with 2-10 providers. Annual billing saves 17% (2 months free). Enterprise pricing is available for larger organizations. Start with 15 free notes per month to try all features.
Billing

Can I switch between plans?

Yes, you can upgrade or downgrade your plan at any time through the App Store. Changes take effect at the next billing cycle.

Still have questions?