Frequently Asked Questions

Download the Scribeable app from the App Store on your iPhone or iPad. Create an account and start your free 14-day trial with full Pro features — no credit card required.

Yes! You get 5 free notes per month on our free tier. New users also get a 14-day trial with full Pro features to experience AI-generated notes, background recording, and all features.

Scribeable is available for iPhone and iPad via the App Store, with an Apple Watch app for quick recording from your wrist. We also offer a Chrome browser extension for seamless EHR export.

Yes, Scribeable is fully HIPAA compliant. We maintain signed Business Associate Agreements (BAAs) with all our AI and cloud providers including Anthropic, Deepgram, and Google Cloud. We use AES-256 encryption, comprehensive audit logging, and have a designated HIPAA Security Officer.

All data is stored on Google Cloud Platform in HIPAA-compliant U.S. data centers with AES-256 encryption at rest and TLS 1.3 encryption in transit. We have a signed HIPAA BAA with Google.

Yes, we provide a Business Associate Agreement (BAA) to all customers on paid plans. Our standard BAA is available in the Legal Hub, or contact us for custom enterprise terms.

Yes! We support Epic, Cerner, athenahealth, and other major EHRs. Export via one-tap copy to clipboard or our Chrome browser extension for direct EHR field mapping. Direct SMART on FHIR integration is on our roadmap for enterprise customers.

Scribeable supports 15+ note types including Progress Notes (SOAP), H&P, Consults, Discharge Summaries, Procedure Notes, and more. Notes are customizable by specialty.

Rounding Mode allows you to capture documentation for multiple patients during a single recording session. Scribeable automatically segments the audio, matches it to the correct patient records, and generates individual clinical notes. This feature is available on all paid subscription plans.

We offer Lite ($39/mo for 50 notes), Pro ($79/mo for 150 notes) for individual practitioners, and Team ($89/seat/mo for 100 notes per seat) for practices with 2-10 providers. Annual billing saves 17% (2 months free). Enterprise pricing is available for larger organizations. Start with a free 14-day trial, then 5 free notes per month.

Yes, you can upgrade or downgrade your plan at any time through the App Store. Changes take effect at the next billing cycle.

Yes. We call this the Parallel Pilot: for 30 days, clinicians in one department use Scribeable alongside your current scribe, and we measure MIPS capture delta and HCC completeness delta against your incumbent. If Scribeable is not measurably better on both, you keep the data and walk away at no cost. Request the spec at /contact?plan=enterprise&offer=parallel-pilot.

We call this the Switch Guarantee. If a clinician is not saving time against their prior documentation workflow by the end of week 2 of active use, we refund the prorated subscription for that user and help them export any notes they've created. The guarantee is anchored to time-to-complete per note, measured by the clinician against their own baseline — not a number we produce. Contact sales for the full terms.