Scribeable Extension Setup Guide

Web-Based EHR

The extension runs directly in your browser and can detect your EHR, identify the patient, find note fields, and insert text automatically. This provides the smoothest experience with patient verification and automatic field mapping.

Section-by-Section Insertion

If your EHR uses a template format with separate fields (e.g., one field for HPI, another for Physical Exam), the extension can map individual note sections to the correct EHR fields. It detects your EHR's template structure and inserts each section where it belongs.

Clipboard Fallback

If the extension can't insert directly (e.g., in a virtual desktop or Citrix environment), it will copy your note to the clipboard. Simply paste with Ctrl+V (or Cmd+V on Mac) into your EHR note field.

Epic Hyperdrive (web)

• • Best-effort direct insertion on the modern web-based Hyperdrive interface
• • Navigate to the note field before clicking the extension
• • Rich-text fields preserve formatting; plain-text fields get clean text
• • If a specific field isn't recognized, clipboard fallback fires automatically

Epic Hyperspace (Citrix)

• • Most Epic deployments today still run Hyperspace through Citrix
• • Citrix/VMware sessions are pixel streams — browsers can't query their fields
• • The extension auto-switches to section-by-section clipboard insertion
• • You'll get a one-click clipboard copy per section with paste guidance

Cerner / Oracle Health

• • Newer Oracle Health Cloud deployments are web-based — best-effort direct insertion
• • Legacy PowerChart (thick client / Citrix) uses the clipboard workflow
• • Click into the note field first, then trigger the extension

athenahealth

• • Always web-based — best-effort direct insertion
• • Click into the encounter note field first
• • Works with the standard athena web interface

NextGen / Allscripts (Veradigm) / eClinicalWorks

• • Web portal versions: best-effort direct insertion
• • Thick-client or Citrix deployments: clipboard workflow
• • If auto-detection fails, the extension prompts you to select the target field

Meditech

• • Meditech Expanse (newer web-based): best-effort direct insertion
• • Legacy Meditech thick client: clipboard workflow

DrChrono / Practice Fusion / Kareo / AdvancedMD / Greenway

• • Cloud/web-native EHRs detected automatically
• • Kareo, AdvancedMD, and Greenway currently use the generic field mapping — dedicated selectors are on the verification roadmap
• • Works reliably for the standard note/encounter fields; if your layout is heavily customized, use the visual field mapper in Settings

Extension doesn't detect my EHR

• • Make sure you're on the main EHR page, not a login screen
• • Try refreshing the page and clicking the extension again
• • Ensure the extension has permission to access the page (Chrome → Extensions → Scribeable → Site Access)
• • Check that you're using a supported browser (Chrome or Chromium-based)

6-digit code not working

• • Codes expire after 5 minutes — generate a new one from the iOS app
• • Make sure you're entering the code exactly as shown
• • Check your internet connection on both devices
• • Ensure you're signed into the same Scribeable account on both devices

Note won't insert automatically

• • Click directly into the target text field/area before inserting
• • Some EHR fields require a cursor to be actively placed
• • Try using manual copy (click section) then paste (Ctrl+V)
• • If using Citrix or a virtual desktop, clipboard mode is recommended

Formatting looks wrong after insertion

• • Some EHR text fields strip formatting — the extension adapts, but minor differences may appear
• • If the EHR uses a rich text editor, headings and bold text should carry over
• • For plain-text fields, the note is inserted as clean, unformatted text