Scribeable Extension Setup Guide

Web-Based EHR

The extension runs directly in your browser and can detect your EHR, identify the patient, find note fields, and insert text automatically. This provides the smoothest experience with patient verification and automatic field mapping.

Section-by-Section Insertion

If your EHR uses a template format with separate fields (e.g., one field for HPI, another for Physical Exam), the extension can map individual note sections to the correct EHR fields. It detects your EHR's template structure and inserts each section where it belongs.

Clipboard Fallback

If the extension can't insert directly (e.g., in a virtual desktop or Citrix environment), it will copy your note to the clipboard. Simply paste with Ctrl+V (or Cmd+V on Mac) into your EHR note field.

Epic Hyperdrive

• • Works best in the web-based Hyperdrive interface
• • Navigate to the note field before clicking the extension
• • If the note field uses a rich text editor, the extension will handle formatting
• • For Hyperspace (desktop client), use clipboard copy mode instead

Cerner / Oracle Health

• • PowerChart web works with direct insertion
• • Soarian and FirstNet are also supported
• • For Millennium (legacy), use clipboard mode

athenahealth

• • Full direct insertion support — click into the encounter note field first
• • Works with the standard athena web interface

eClinicalWorks / NextGen / Others

• • Each web-based EHR has a dedicated detector
• • Click into the target note field before using the extension
• • If auto-detection fails, the extension will prompt you to select the target field

Extension doesn't detect my EHR

• • Make sure you're on the main EHR page, not a login screen
• • Try refreshing the page and clicking the extension again
• • Ensure the extension has permission to access the page (Chrome → Extensions → Scribeable → Site Access)
• • Check that you're using a supported browser (Chrome or Chromium-based)

6-digit code not working

• • Codes expire after 5 minutes — generate a new one from the iOS app
• • Make sure you're entering the code exactly as shown
• • Check your internet connection on both devices
• • Ensure you're signed into the same Scribeable account on both devices

Note won't insert automatically

• • Click directly into the target text field/area before inserting
• • Some EHR fields require a cursor to be actively placed
• • Try using manual copy (click section) then paste (Ctrl+V)
• • If using Citrix or a virtual desktop, clipboard mode is recommended

Formatting looks wrong after insertion

• • Some EHR text fields strip formatting — the extension adapts, but minor differences may appear
• • If the EHR uses a rich text editor, headings and bold text should carry over
• • For plain-text fields, the note is inserted as clean, unformatted text